Director, Medical Staff Services, Medical Affairs Administration, Corporate

Job Summary

Baptist Health is hiring a Director, Medical Staff Services to join the Medical Affairs administrative team.  This is a full-time opportunity located on the downtown Jacksonville campus.

Responsibilities include:

• Develop and maintains policy regarding management, access and distribution of credentialing, privileging, and peer review information in accordance with record retention and confidentially requirements.
• Coordinates with quality department to ensure facilitation of focused professional practice evaluations (FPPE) and ongoing professional practice evaluation (OPPE).
• Coordinates medical staff disciplinary actions (i.e., Executive Committees and Investigations).
• Facilitates due process and fair hearings in accordance with appeals policy, legal and regulatory requirements.
• Serves as the activity director for the annual physician leadership retreat including planning and execution of all logistics and operations associated with same.
• Oversees physician special events as needed (i.e. Past Presidents Dinner) including contract negotiations and all logistics.
• Manages the triennial physician satisfaction survey including contract negotiations, data file, survey delivery & communication, results analysis and presentation to leadership.
• Continuously evaluates work process and design.
• Understands role in ensuring quality/performance improvement, productivity, and service delivery to meet stakeholder needs.

**  Must have Certified Professional in Medical Services Management (CPMSM) and/or Certified Professional Credentialing Specialist (CPCS) 

**  Prior experience developing Medical Staff Bylaws and Medical Staff Rules and Regulations Required

**  Prior experience with planning Medical Staff events Required

If you are interested in this opportunity, apply now!

Education Required

Bachelor's Degree

Education Preferred

Master's Degree

Experience

• 5-7 years Relevant equivalent experience in lieu of education Required
• Customer Service Experience Required
• Experience working in a Medical Office Required
• Knowledge of regulatory protocols. Required
• Management Experience Required
• Project Management Experience Required
• Credentialing Experience Required
• Knowledge of Medical Terminology Required

License and Certification

• Certified Professional in Medical Services Management (CPMSM) Required Or
• Certified Professional Credentialing Specialist (CPCS) Required Or

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.