Non-Discrimination

Non-Discrimination Main Content

Baptist Health complies with applicable Federal civil rights laws prohibiting discrimination based on:

  • Race
  • Color
  • National origin
  • Sex
  • Religion
  • Age
  • Disability
  • Sexual orientation
  • Gender identity

Baptist Health does not exclude or treat people differently because of these protected identities. If you believe Baptist Health has discriminated against you or a patient you represent, you can file a grievance. You may submit a grievance using this form or contact us via email, phone, or in-person. Baptist Health Compliance investigates all discrimination grievances. Complainants may submit evidence and interview to discuss their grievance. A resolution is usually shared with the reporting party within 30 calendar days.

If you or a patient you represent would like to file a discrimination grievance, contact the Section 1557 Coordinator:
Baptist Health Compliance
Section 1557 Coordinator
1660 Prudential Drive, Ste 300
Jacksonville, FL 32207
Phone: 904.202.5620
Fax: 904.202.5004
Email: Compliance@bmcjax.com

You can also file a civil rights grievance with the U.S. Department of Health and Human Services, Office for Civil Rights.

Electronically through the Office for Civil Rights  https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

By mail or phone
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building,
Washington, D.C. 20201
800.368.1019, 800.537.7697 (TDD)

Forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Baptist Health provides patients, companions, and visitors with required accommodations for disabilities. Accommodations include:

  • Interpreters, mobility devices, other aids
  • Reasonable modifications to policies and procedures

Notify a Baptist Health Team Member if you need a disability accommodation during your visit.

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