Billing & Insurance

Billing & Insurance Main Content

Pay Your Bill

Review your account and pay your bill online using My Baptist Chart.

Pay Your Bill Online

 

Other Ways to Pay

Phone
Call 904.459.2844 to pay 24/7.

In Person
Pay in person at a cashier's office in any of our hospitals.
Monday-Friday, 8 am – 4:30 pm

Text
If you've opted in to receive billing notifications by text in My Baptist Chart, just follow the instructions in the text message to charge your card on file. Learn how to set up text payments here.

Mail
Complete the form included at the bottom of your bill and return in the envelope provided.

Bills with Date of Service on or before July 29, 2022, please contact customer service.  
 

My Baptist Chart logo in blue and green
  • Pay your bill with or without an account
  • See physician and hospital charges together
  • Set up payment plans
  • Request financial assistance

NEW: We’re Going Paperless

For a more secure, convenient, and eco-friendly way to view your bills, Baptist Health will be switching all patients to paperless billing on January 2, 2025.

Rather than risk losing a bill in the mail, you will be notified of any new bills via My Baptist Chart, email and/or text based on your communication preferences.

If you need to update your email address, phone number or communication preferences, please visit My Baptist Chart, or call the number on the bottom of your statement.

If you are unsure about paperless billing, don’t worry. You can switch back anytime. We will provide instructions on how to opt-out promptly after the transition occurs on January 2.

Billing & Insurance Additional Content Section 1

Billing & Insurance Additional Content Section 2

Insurance Information

  • Our hospitals, outpatient locations and physician practices welcome most plans. Review our list of accepted insurance plans.
  • If you have a participating health insurance plan and provide us with your policy information, we will file your insurance claims for you.
  • Insurance coverage, co-pays and deductibles for office visits and inpatient and outpatient procedures are determined by your insurance plan and are expected at each visit.
  • Please check with your insurance company to understand your coverage and your responsibilities, and advise us of any changes to your insurance information or mailing address.
  • Please be sure to bring your insurance card to your appointment.
  • You may contact customer service to discuss available payment options.

 
 
 
  No health insurance coverage?
 

  • You'll be asked to pay a portion of your estimated charges at the time of service.
     
  • You may contact customer service to discuss available payment options.
     
  • If you do not have health care coverage and cannot afford to pay for needed services, please contact our financial advocates to discuss our financial assistance policy.