Select an option that describes you Â
Options for patients that need to obtain their own medical records, images or test results.
Instructions for for health care providers or facilities needing medical records.
For third-party organizations needing medical records.
If you're trying to amend your medical records, get a birth or death certificate or obtain other information.
There are a few options to obtain your medical records. For imaging/radiology records or disks, use option 2 below.
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In most cases, we recommend using My Baptist Chart for fast and easy service. Whether you need all or part of your records, you can retrieve them for yourself or securely send them to someone else. Once signed into My Baptist Chart, access your medical records through the Sharing Hub in the main menu.
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Choose the location where you received care from the list below. Then, call the department that provided your care. Typically, we will email you an electronic form that can be filled out and easily returned. If you're able, you can instead download and complete this form on your computer, then we'll guide you on how to submit it when you call. Â
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If you are a third-party needing to request medical records from one of our hospitals, free-standing emergency departments, Baptist MD Anderson Cancer Center, or primary care or speciality doctors offices (excluding JOI), please contact the Release of Information Office.
Requests and payments for medical records should be mailed to the below mailing address, and addressed to the Baptist Health facility you are requesting records from.
Mailing Address:
P.O. Box 10757
Jacksonville, FL 32247
Phone:
904.202.5380
To request that we amend your health record, please print out and complete the Request for Amendment of Patient Information Form and deliver it to:
Baptist Health Amendment Office
P.O. Box 10757
Jacksonville, FL 32247
Phone: 904.202.5622
To request a billing statement, reach out to Baptist Financial Services or use this Online Request Form to get an itemized statement
Phone: 904.202.2092
Email: PTAccounting@bmcjax.com
Contact the Florida Department of Health Bureau of Vital Statistics at 904.359.6900
Access to your medical information anytime or anywhere. View test results, make appointments and much more for you and the people you care for. Sign In to My Baptist Chart
Request a machine-readable-only file of your electronic health information in My Baptist Chart.