Office Specialist II, AgeWell, Baptist

Job Summary

Baptist Medical Center is hiring an Office Specialist II for the AgeWell Department in Jacksonville, Florida. This is a full-time position working a Monday-Friday 8:00am-5:00pm schedule at Baptist AgeWell Nocatee. 

The Office Specialist II will support the AgeWell Department to accurately register all patients and update demographic and insurance information for maintenance of accurate information. This position requires an individual who can multitask and obtains excellent written and verbal communication, organizational skills and a previous experience in clerical work.

Baptist Jacksonville is a Magnet™ designated hospital, the gold standard for excellence in patient care. We serve families throughout the area with high-quality, comprehensive care for every stage of life.

Office Specialist II, AgeWell Department, Job Responsibilities: 

• Providing business services for patients and the healthcare system.
• Ensuring accurate patient registration.
• Posting patient charges and payments.
• Operating a multi-line phone system while maintaining telephone protocols.
• Assisting patients as needed. 
• Reviewing and following up on unpaid insurance claims.
• Processing mail on a daily basis.
• Working with insurance carriers and Baptist Primary Care Centers.

If you are interested in this Office Specialist II position at Baptist AgeWell Nocatee, please apply now.

Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

• 1-2 years Front Desk Experience
• Experience working in a Medical Office

License and Certification

None

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.