Patient Access Rep II, Baptist Clay

Job Summary

*Up to $1000 Sign-On Bonus

Baptist Clay is currently hiring for a Full-Time Patient Access Rep II to join our Team at our Baptist Clay location here in the Jacksonville, FL area. This Patient Access Rep II will be responsible for registration for patients, collecting co-payments, admitting patients, and updating insurance and demographics.

Shift Details: Monday - Friday 8 - 4:30pm 

As a Patient Access Rep II, you will be responsible for:

• Accurately register all patients and update demographic and insurance information for maintenance of accurate information.
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually
• Collect co-payments, self-pay deposits, and any other form of account payments from patients.
• Provides face to face customer service while communicating in a manner consistent with the goals and objectives of the PAS department, while Mission and core values are incorporated and practiced.
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Receives and disseminates clinical information as indicated.
• Maintains patient privacy in accordance with HIPAA guidelines Certification
• Maintains a professional relationship with all clinical and non-clinical team members
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• This position requires analytical and critical thinking, excellent customer service and communication skills.

This Patient Access Rep II will be located at Baptist Clay. If you are interested in this PRN opportunity, please apply now!

Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

• 1-2 years Customer Service Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Healthcare Experience Required

License and Certification

• Certified Healthcare Access Associate (CHAA) Preferred

Location

Location Overview

Baptist Medical Center Clay is a full-service hospital providing residents with easy access to comprehensive, high-tech medical and surgical care close to home. Located on Fleming Island, Baptist Clay features innovative care for every stage of life in an elegantly designed, comfortable environment. Unique services include onsite cancer care provided by Baptist MD Anderson, a 24/7 ER for adults and children, and a Level II Neonatal Intensive Care Unit. As part of the Baptist Health system, Baptist Clay has access to many additional specialized physicians, services, and resources including the Baptist Stroke and Cerebrovascular Center. Baptist Health has been named one of the 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, and Baptist Clay has been voted “Best Medical Facility” in Clay County for the past three years.