Patient Access Supervisor, Nights, Baptist Clay

Job Summary

Baptist Clay is currently hiring for a Full-Time Patient Access Supervisor to join our team at our Baptist Clay location here in the Downtown Jacksonville, FL area.

Shift Details: Monday - Thursday 4pm-2:30am The Supervisor must be willing to participate in rotating weekend on-call schedule and be available to assist during system downtimes.

As a Patient Access Supervisor, you will be responsible for:

• Accurately register all patients and update demographic and insurance information for maintenance of accurate information.
• Utilization of multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas.
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters.
• Contributes to PAS Goals as defined annually
• Possesses a strong understanding and able to explain State and Federal regulations including EMTALA, AHCA, and JCAHO.
• Maintains a professional relationship with all clinical and non-clinical team members including peer leaders in other departments.
• Able to articulate compliance documentation and ensure completion of required patient consent forms.
• Maintains patient privacy in accordance with HIPAA guidelines.
• Assists in the On-Call rotation for the assigned area including staffing as needed.
• Provides daily leadership to the assigned department in coordination with the PAS Manager.

This Patient Access Supervisor will be located at Baptist Clay. If you are interested in this Full-Time Shift opportunity, please apply now!

Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

• 1-2 years Customer Service Experience Required
• 1-2 years Healthcare Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Scheduling Experience Required
• 1-2 years Patient Access Services Experience Required
• 1-2 years Patient Financial Services Experience Required
• 1-2 years Leadership Experience Required

License and Certification

• Certified Revenue Cycle Specialist (CRCS) Required Or
• Certified Healthcare Access Associate (CHAA) Required Or

Location

Location Overview

Baptist Medical Center Clay is a full-service hospital providing residents with easy access to comprehensive, high-tech medical and surgical care close to home. Located on Fleming Island, Baptist Clay features innovative care for every stage of life in an elegantly designed, comfortable environment. Unique services include onsite cancer care provided by Baptist MD Anderson, a 24/7 ER for adults and children, and a Level II Neonatal Intensive Care Unit. As part of the Baptist Health system, Baptist Clay has access to many additional specialized physicians, services, and resources including the Baptist Stroke and Cerebrovascular Center. Baptist Health has been named one of the 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, and Baptist Clay has been voted “Best Medical Facility” in Clay County for the past three years.