Protective Support Services Manager

Date Posted: Mar 25, 2025

Status: Full-Time

Shift Details: Days

Job Summary

Baptist Health is looking to add a Protective Support Services Manager to our Protective Services Department. This is a full-time position working Monday - Friday from 7:00am - 3:30pm.

As a Protective Support Services Manager you will be responsible for:

  • Lead as an organizer, facilitator, planner, problem solver, and resource manager across the system.
  • Apply strong management skills to coordinate key stakeholders and develop recommendations through input, observations, and analysis.
  • Oversee day-to-day parking and transportation logistics, ensuring smooth operations across the organization.
  • Develop and maintain a reliable, current team member parking program.
  • Manage the daily operations of the Telecom Operations Department, including supervising Telecom Operators and switchboard operations.
  • Act as a subject matter expert for visitor management systems, reporting applications, access control, and camera systems.
  • Collaborate with the Emergency Management, Safety, and Security Team and its leadership to support organizational goals.
  • Maintain effective communication with team members and manage relationships with parking and transportation vendors.
  • Provide logistical support for parking, transportation, and telecom operations to ensure seamless service.

If you are interested in this opportunity, please apply now!


Education Required

Bachelor's Degree

Education Preferred

Master's Degree

Experience

  • 3-5 Years Leadership Experience Required

License and Certification

    None

Location

Baptist Jacksonville (Downtown)
800 Prudential Drive
Jacksonville, FL, 32207


Location Overview

For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci™ Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals.” The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more.  Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions.  As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.

About Baptist Health

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.