Baptist Health’s commitment to inclusive health care is once again recognized on the Healthcare Equity Index

Reinforcing its commitment to equity, inclusion and patient-centered care, Baptist Health in Northeast Florida has been designated as a Healthcare Equality Leader for the third consecutive time in the Human Rights Campaign (HRC) Foundation’s Healthcare Equality Index (HEI) biennial survey.

All six Baptist Health hospitals, including Wolfson Children’s Hospital, were among the few surveyed by the HEI in 2024 who received full credit in each of five assessment categories – an accomplishment achieved by only approximately 3% of the hospitals recognized nationally. The five categories used for assessment and scoring included: policies and training; patient services and support; employee benefits and policies; patient and community engagement; and responsible citizenship.

“We work every day to foster a welcoming, inclusive and respectful environment for patients, families and team members alike,” said Michael A. Mayo, DHA, FACHE, president and CEO of Baptist Health. “Our ongoing efforts are rooted in our commitment to holistic care, which not only treats illness but also considers each person’s beliefs, culture, and lifestyle in order to enhance patient experiences, outcomes and overall well-being.”

The Healthcare Equity Index is the nation’s foremost benchmarking survey of health care facilities on policies and practices dedicated to the equitable treatment and inclusion of their patients, visitors and team members.