Clinical Triage and Referral Coordinator, Behavioral Health

Job Summary

Baptist Medical Center is looking to add a Clinical Triage and Referral Coordinator to our Outpatient Behavioral Health department. This is a Full-Time Day shift opportunity working in office for at least 90 days and if 90 days is completed without issue, candidate has option to move remote.

As a Triage and Referral Coordinator, you will be part of the collaborative care team which includes, but is not limited to, various mental health professionals, psychiatrists, and primary care physicians. The team will be utilizing the collaborative care model (C0CM) to assist with mental health needs within a primary care setting.

This position functions at the very center of the the Outpatient Behavioral Health department and will be part of the Collaborative Care Team (CoCM). Using exceptionally well-developed, strong verbal, listening and written communication, coupled with the expertise of administering evidenced screeners and mini mental status exams, this role facilitates triage and screening of all referrals to the outpatient behavioral health department. This work includes, but is not limited to, active listening, independent clinical judgement, and patient engagement to attain appropriate information to determine the most appropriate type of behavioral health services needed. The coordinator explains the services recommended and appropriately links patient in a timely fashion. Administratively the coordinator will assist with scheduling and phone coverage for the clinical team

As a Clinical Triage and Referral Coordinator, you will be responsible for:

• Assist with scheduling and phone coverage for the clinical team
• Explain the services recommended and appropriately links patient in a timely fashion
• Screening of all referrals to the Outpatient Behavioral Health department

**This role requires a Bachelor's Degree in Psychology or related field.

If you’re interested in this Full-Time Days Clinical Triage and Referral Coordinator opportunity at Baptist Jacksonville, please apply now!

Education Required

Bachelor's Degree

Education Preferred

Master's Degree

Experience

• 3-5 Years Behavioral Health Experience

License and Certification

None

Location

Location Overview

For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci™ Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals.” The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more.  Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions.  As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.