Patient Access Rep II, Outpatient, Baptist Beaches

Job Summary

*Up to $1000 Sign-On Bonus

Baptist Medical Center Beaches is currently hiring for a Full-Time Patient Access Rep II to join our Outpatient Department at our Baptist Beaches location here in the Jacksonville, FL area.

Shift Details: Monday - Friday 7:30am - 4:00pm

As a Patient Access Rep II, you will be responsible for:

• Accurately register all patients and update demographic and insurance information for maintenance of accurate information.
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually
• Collect co-payments, self-pay deposits, and any other form of account payments from patients.
• Provides face to face customer service while communicating in a manner consistent with the goals and objectives of the PAS department, while Mission and core values are incorporated and practiced.
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Receives and disseminates clinical information as indicated.
• Maintains patient privacy in accordance with HIPAA guidelines Certification
• Maintains a professional relationship with all clinical and non-clinical team members
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• This position requires analytical and critical thinking, excellent customer service and communication skills.

This Patient Access Rep II will be located at Baptist Beaches. If you are interested in this Full-Time opportunity, please apply now!

Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

• 1-2 years Customer Service Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Healthcare Experience Required

License and Certification

• Certified Healthcare Access Associate (CHAA) Preferred

Location

Location Overview

Baptist Medical Center Beaches provides beaches residents with close-to-home access to comprehensive, high-tech medical and surgical care.  Baptist Medical Center Beaches is a Magnet™ hospital in Jacksonville Beach, Florida, just minutes away from the Atlantic Ocean. As the only hospital located in the beach communities, Baptist Beaches provides a wide range of services for local residents. Besides being close to Jacksonville’s beautiful beaches, fishing pier and multitude of golf courses, Baptist Beaches is a short drive away from TPC Sawgrass, home of The Player’s Championship annual golf tournament. Baptist has been named one of the 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare. Baptist Beaches has been designated as a Primary Stroke Center by the Agency for Health Care Administration.