Patient Access Rep II, PRN, Baptist North

Job Summary

*Up to $500 Sign-On Bonus

Baptist ED North is currently hiring for a PRN Patient Access Rep II to join our Registration Team at our Baptist North location here in the Jacksonville, FL area. This Patient Access Rep II will be responsible for registration for patients, collecting co-payments, admitting patients, and updating insurance and demographics.

Shift Details: PRN Various Shifts - must have open availability to work weekdays, weeknights, weekends, days, nights, holidays.

As a Patient Access Rep II, you will be responsible for:

• Accurately register all patients and update demographic and insurance information for maintenance of accurate information.
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually
• Collect co-payments, self-pay deposits, and any other form of account payments from patients.
• Provides face to face customer service while communicating in a manner consistent with the goals and objectives of the PAS department, while Mission and core values are incorporated and practiced.
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Receives and disseminates clinical information as indicated.
• Maintains patient privacy in accordance with HIPAA guidelines Certification
• Maintains a professional relationship with all clinical and non-clinical team members
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• This position requires analytical and critical thinking, excellent customer service and communication skills.

This Patient Access Rep II will be located at Baptist ED North. If you are interested in this PRN opportunity, please apply now!

Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

• 1-2 years Customer Service Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Healthcare Experience Required

License and Certification

• Certified Healthcare Access Associate (CHAA) Preferred

Location

Location Overview

Baptist Emergency at Dunn Avenue

The Baptist North Emergency Center is located at the northeast intersection of 295 and Dunn Avenue.  The center is planning to open in late fall of 2016 and will bring the high-quality care of Wolfson Children's Hospital and Baptist Health to residents of northwest Jacksonville.  This emergency center will be open 24 hours a day, has 16 treatment rooms, a separate waiting room for children, children specific medical equipment and imaging capabilities, a LifeFlight helipad and an on-site ambulance.  Pediatric emergency medical physicians affiliated with Wolfson Children's Hospital are also available during peak hours daily from 10 a.m. to 10 p.m.  With a focus on wellness, the campus's three story Medical Office Building will feature a YMCA on the first floor with a Healthy Living Center.  The Medical Office Building has primary care an specialist physicians' offices that are open throughout the year, providing northside families with a "one-stop" destination for a wide array of care.