Patient Access Rep II, PRN, Baptist Town Center

Job Summary

*Up to $500 Sign-On Bonus

Baptist ED Town Center is currently hiring for a PRN Patient Access Rep II to join our Registration Team at our Baptist ED Town Center location here in the Jacksonville, FL area. This Patient Access Rep II will be responsible for registration for patients, collecting co-payments, admitting patients, and updating insurance and demographics.

Shift Details: PRN Various Shifts - must have open availability to work weekdays, weeknights, weekends, days, nights, holidays.

As a Patient Access Rep II, you will be responsible for:

• Accurately register all patients and update demographic and insurance information for maintenance of accurate information.
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually
• Collect co-payments, self-pay deposits, and any other form of account payments from patients.
• Provides face to face customer service while communicating in a manner consistent with the goals and objectives of the PAS department, while Mission and core values are incorporated and practiced.
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Receives and disseminates clinical information as indicated.
• Maintains patient privacy in accordance with HIPAA guidelines Certification
• Maintains a professional relationship with all clinical and non-clinical team members
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• This position requires analytical and critical thinking, excellent customer service and communication skills.

This Patient Access Rep II will be located at Baptist ED Town Center. If you are interested in this PRN opportunity, please apply now!

Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

• 1-2 years Customer Service Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Healthcare Experience Required

License and Certification

• Certified Healthcare Access Associate (CHAA) Preferred

Location

Location Overview

Baptist Emergency at Town Center

The new 16-bed emergency center at the St. Johns Town Center houses two emergency centers under one roof - one for adults and one for children.  Conveniently located near the intersection of Interstate 295 and Town Center Parkway, the Baptist/Wolfson Children's emergency center is a true hospital ER, staffed 24/7 by board-certified emergency medicine physicians.  On-site technology includes ultrasound, CT scanner, X-ray, a full service laboratory and telemedicine consultation services.