Patient Access Rep II, Registration, Baptist Nassau

Job Summary

*Up to $1000 Sign-On Bonus

Baptist Nassau is currently hiring for a Full-Time Day Shift Patient Access Rep II to join our Registration at our Baptist Nassau location here in the Fernandina Beach, FL area.

Shift Details: Monday - Friday, 8 hour shifts, Shift Times TBD

As a Patient Access Rep II, you will be responsible for:

• Accurately register all patients and update demographic and insurance information for maintenance of accurate information.
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually 
• Collect co-payments, self-pay deposits, and any other form of account payments from patients.
• Provides face to face customer service while communicating in a manner consistent with the goals and objectives of the PAS department, while Mission and core values are incorporated and practiced.
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Receives and disseminates clinical information as indicated.
• Maintains patient privacy in accordance with HIPAA guidelines Certification
• Maintains a professional relationship with all clinical and non-clinical team members
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• This position requires analytical and critical thinking, excellent customer service and communication skills.

This Patient Access Rep II will be located at Baptist Nassau. If you are interested in this Full-Time  Shift opportunity, please apply now!

Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

• 1-2 years Customer Service Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Healthcare Experience Required

License and Certification

• Cardiopulmonary Resuscitation Certification (CPR) Required
• Basic Life Support (BLS) Required
• Certified Healthcare Access Associate (CHAA) Preferred

Location

Location Overview

Baptist Medical Center Nassau

As Nassau County’s only hospital located on beautiful Amelia Island, Baptist Medical Center Nassau is a Magnet™ hospital designated by the American Nurses Credentialing Center for excellence in patient care. The progressive hospital utilizes a fully electronic medical record and is an accredited chest pain center. The picturesque area offers many cultural and leisure activities, including golfing, boating and unspoiled beaches. Downtown Jacksonville is a short drive south, offering NFL football, premier theater and music venues, cultural activities and more. Baptist has been named one of the 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare.