Medical Records

Medical Records Main Content

Select an option that describes you  

  • Patient

    Patients or their authorized representative, such as family member, someone with power of attorney or other person who can legally make health care decisions for the patient.

  • Health Care Provider or Facility

    Instructions for health care providers or facilities needing medical records for continued care.

  • Third-Party Requestor

    Instructions for attorneys, and workers compensation, disability and insurance requestors.

  • More Records Topics

    Amend your medical records, get a birth or death certificate, billing history and more.

Medical Records Additional Content Section 1

FOR PATIENTS

There are a few options to obtain your medical records. For imaging/radiology records or disks, use option 2 below.
 

Option 1: My Baptist Chart

In most cases, we recommend using My Baptist Chart for fast and easy service. Whether you need all or part of your records, you can retrieve them for yourself or securely send them to someone else. Once signed into My Baptist Chart, access your medical records through the Sharing Hub in the main menu.

Sign In to My Baptist Chart

 

Option 2: Submit Authorization Form

Complete and submit this form online. Most patient requests are processed within 5-7 business days. If you are not the patient (legal guardian, power of attorney), you may be asked to provide legal paperwork.  

 

Medical Records Additional Content Section 2

FOR HEALTH CARE PROVIDERS & FACILITIES

If you are a healthcare facility needing to request records, please contact medical records at one of the following locations:

Medical Records Additional Content Section 3

FOR THIRD-PARTY REQUESTORS

If you are a third-party needing to request medical records from one of our hospitals, free-standing emergency departments, Baptist MD Anderson Cancer Center, or primary care or speciality doctors offices (excluding JOI), please contact the Release of Information Office.

Requests and payments for medical records should be mailed to the below mailing address, and addressed to the Baptist Health facility you are requesting records from.

Release of Information Office

Mailing Address:
P.O. Box 10757
Jacksonville, FL 32247

Phone:
904.202.5380

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