COVID-19: What You Need to Know

There are several locations in Jacksonville, Fl where you can be tested for COVID-19. Please do not go to the Emergency Room for COVID-19 testing. Instead, visit a testing site near you.

Visit floridahealthcovid19.gov Testing Sites

Visit jaxready.com COVID-19 Testing Information

Coronavirus disease 2019 (COVID-19) is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold. While it is part of the virus family that causes the common cold, COVID-19 is a new strain of coronavirus that has not been previously identified. This means there is no vaccine for COVID-19.

Its symptoms are similar to the flu:

• Fever
• Cough
• Shortness of breath in more severe cases

• Wash your hands frequently with soap and water for at least 20 seconds.
• If soap and water is not available, alcohol-based foams and gels can be used.
• Avoid touching your face, especially your eyes, nose or mouth, with your hands.
• Avoid close contact with people who are sick—stay at least 3 feet away, if possible.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces.

The Emergency Room is designed for severe medical cases or injuries. If you suspect COVID-19, do not go to the ER unless you have severe symptoms ( i.e. respiratory issues). For COVID-19 testing, find a testing site near you.

• If you feel sick, call your primary care physician or the Florida Department of Health’s hotline at 866-779-6121 for advice first before scheduling an appointment.
• Do not show up at a doctor’s office or clinic without first contacting your doctor.
• Baptist Health also has convenient options available including video doctor visits, to help you determine the appropriate next step in care. To set up an online doctor visit or see ER wait times at each of our facilities, please visit baptistcarenow.com.

If you need to go to the emergency room, please bring:

• All of your prescription medications with you so providers can get an accurate list of medication history.
• Cellphone and charger

If coming for asthma, COPD or other respiratory issue:

• It is very important to bring your own metered-dose inhaler (MDI).

Sneezes, coughs, and runny noses are common this time of year.

If your family member has a fever, cough, or shortness of breath and you have questions, please contact your primary care physician. Primary care offices are offering virtual appointments.

Make an Appointment

Please refer to the CDC’s resources for travelers for the latest updates.

If you are concerned about your symptoms and suspect COVID-19, you have a few options to get care and have your questions answered.

CareSpot Evaluation & Testing

If you’re experiencing common symptoms of the virus, you might be concerned or just want a little peace of mind, CareSpot is here to help.

CareSpot now has COVID-19 evaluations and testing available 8am – 8pm, 7 days a week. If you have additional questions, please call your nearest location. Return to work evaluations are also available. Please call your local center for more details.

Schedule Online

HealthPlace On Demand Virtual Screening

Speak with a physician from your smartphone, tablet or computer about your COVID-19 symptoms.

Get Started

For COVID-19 Telemedicine Appointments

HealthPlace On Demand virtual screening allows you to speak with a physician from your smartphone, tablet or computer about your COVID-19 symptoms.

Get Started

For Non-COVID-19 Telemedicine Appointments

Baptist Primary Care, Behavioral Health and many specialists now offer virtual appointments so you can continue to receive the care you need during COVID-19.

Learn More about Our Virtual Options

If you have COVID-19 symptoms, we recommend the following care options:

CareSpot Evaluation & Testing

If you’re experiencing common symptoms of the virus, you might be concerned or just want a little peace of mind, CareSpot is here to help.

CareSpot now has COVID-19 evaluations and testing available 8am – 8pm, 7 days a week. If you have additional questions, please call your nearest location. Return to work evaluations are also available. Please call your local center for more details.

Schedule Online

HealthPlace On Demand Virtual Screening

Speak with a physician from your smartphone, tablet or computer about your COVID-19 symptoms.

Get Started